Privacy Policy
Welcome to Mansi Gulati Face Yoga ("we," "our," or "us"). We are committed to safeguarding your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, register for our Live Face Yoga Masterclasses, or interact with our digital channels.
1. Information We Collect
We collect information you provide directly to us when you fill out forms, register for masterclasses, make a purchase, or communicate with our support team. This includes:
- Personal Contact Information: Full Name, Email Address, WhatsApp / Mobile Phone Number, City, and Country.
- Billing & Transaction Data: Transaction ID, amount paid, and payment timestamps (note: credit card and UPI credentials are encrypted and processed securely by authorized payment gateways such as Razorpay/Stripe; we never store your card numbers).
- Technical & Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.
2. How We Use Your Information
We use the collected information for the following business and operational purposes:
- To process your masterclass booking and issue Zoom links, calendar invites, and bonus preparation guides.
- To send administrative notifications, reminders, and updates via Email, SMS, and WhatsApp regarding your live session.
- To provide customer support and respond to inquiries or pose assessment questions.
- To analyze website traffic and optimize our marketing campaigns, including Meta Ads (Facebook and Instagram) and Google Ads.
- To comply with statutory and legal obligations in India and applicable international jurisdictions.
3. Advertising, Meta Pixel & Tracking Technologies
We use standard web tracking technologies, including the Meta Pixel (Facebook Pixel), Google Analytics, and Conversion API tags. These technologies help us evaluate the effectiveness of our advertisements, measure student registrations, and deliver relevant educational content and offers across Facebook, Instagram, and partnered platforms. You can opt out of targeted advertising through your Facebook account settings or via aboutads.info.
4. Sharing of Information
We do not sell, rent, or trade your personal data to third parties. We only share necessary information with trusted third-party service providers who assist us in operating our platform (e.g., payment gateways like Razorpay, email/WhatsApp delivery providers, and Zoom web conferencing) under strict confidentiality agreements.
5. Data Security & Retention
We implement industry-standard SSL encryption and strict administrative controls to protect your data against unauthorized access, loss, or alteration. We retain your registration records only as long as necessary to provide service, support, and meet accounting compliance.
6. Your Rights
You have the right to access, review, update, or request the deletion of your personal contact records at any time. You may also unsubscribe from marketing broadcasts via the opt-out link in any email or by replying "STOP" on WhatsApp.
7. Contact & Grievance Officer
If you have questions or concerns regarding our Privacy Policy, please contact our support team:
- Brand: Mansi Gulati International
- Email: mansigulati9y@gmail.com
- WhatsApp / Support: +91 77994 12263
- Location: India